We get a lot of comments and email here about magicJack, and more specifically, the problems people are having with it.
What I find funny is that people are quick to assume the issue is with the Magic Jack itself. It can’t possibly be that they’ve downloaded every ‘e-card’ that some ‘anonymous’ friend sent them (that’s a virus, in case you didn’t know) or that they just have their systems configured incorrectly.
Nope, it has to be the unit itself. But understand, lots of people have had ZERO issues with the Magic Jack, including me.
Could you receive a faulty unit? Of course you could. Could the software install fail? Of course it could. VoIP telephone service is known to be finicky. When you sell MILLIONS of units you are going to have a percentage of them fail. Not every hamburger McDonalds makes looks like the picture either, but most of us just slop the pickles back on top and eat our Big Macs. Right?
This is the way the real world works. A magicJack device is no different than getting a fresh order of fries or one that has been sitting around and awhile and gets soggy and cold. Sometimes electronics are faulty, usually not, but there’s no way every single one the company manufactures is going to be perfect.
Magic Jack is designed to be cheap. Period. It’s not got the profit margin built in to offer 24 hours customer service hotlines like AT& T. You paid 50 bucks boys and girls. FOR A YEAR….
Think about that for a minute. Then think about your petty rants before you post them here.