Jesse

The History of the Fax Machine & What’s Next?

Nowadays, fax machines aren’t an integral part of businesses as they once were. However, their history is rich and they still get used in today’s, more modern, world than you may think.  They’ve been around for hundreds of years, which is a fact that many people are surprised to hear. Furthermore, fax machines are still … Read more

What is Telemedicine: All About Tele-medicine

The promises from telemedicine revolve around making patient visits smoother, improving their outcomes, boosting the efficiency of physicians, lowering costs, and helping patients have more access to physicians. These benefits sound amazing, and they can be, however, that’s only if they’re implemented correctly. The interactions between doctors and patients need to remain effective and telemedicine … Read more

Why do Some Governments Block VoIP?

If you’re in a country where VoIP is blocked, it can make running a business in the modern world trickier. VoIP is an excellent tool that businesses can use to improve their communications with customers, as well as within the company among employees.  There are some countries that have banned the use of VoIP and … Read more

7 Secrets to Use VoIP to Improve Customer Service

Are you interested in implementing VoIP services into your business? If so, one of the biggest benefits that you can experience involves improving your customer service. Below, you can learn more about some of the biggest benefits that your customers can experience from your VoIP services. Seven Ways Improve Your Business Customer Service with VoIP … Read more

How do 911 Services Affect VoIP?

The Federal Communications Commission (FCC) has taken action to create a mandate for all VoIP services to follow. It’s known as the E911 mandate which means VoIP providers must include Enhanced 911 emergency calling features in their services.  It’s important for the Enhanced 911 calling features to be made as a part of the standard … Read more