Table of Contents
In this guide we cover all things related to the Glance.Intuit.com website including what it is, how it relates to VoIP, how it can help you and where to download the Glance software so that you can get the help you need right away!
What is Glance Intuit?
Glance is a remote screen sharing app/software for Tax and Quickbooks help offered by Intuit.
People who are struggling to complete there taxes in Turbotax can download the GlanceGuest software from www.turbotaxshare.intuit.com in order to be able to connect with an Intuit customer service rep in a remote access session where the user can share their screen within Turbotax with the Intuit representative.
Business owners and tax professionals can also using the www.glance.intuit.com website to initiate a Proconnect Session to get help with Quickbooks.
Both of these can allow you to get quick help with your Quickbooks or tax questions since the rep can see exactly where you are at in the software instead of you need to try to explain it over the phone which was quite complicated in the past!
What is Glance Guest?
This is the flagship software of the Glance Networks, Inc. Each software suite can be tailored to the clients such as what Glance has done for Intuitu for both Quickbooks Pro Connect sessions and TurboTax.
How Does All of This Relate to VoIP?
While the Glance software isn’t run through VoIP you can do a voice connect with VoIP if you so choose which is easily integrated with call center software.
How Can I Download the Glance Remote Access Software?
For Quickbooks help
- Go to www.intuitu.glance.net or www.glance.intuit.con and your download should automatically begin
- Run the download file and follow the onscreen prompts to complete installation
- Start up the software
Pro Tip: You can see all Glance downloads that are available at https://glance.net/install/install.aspx. Here you can get the Mac, PC, Firebox or Chrome Extension or even the more the Glance Guest software. if you so desire.
For TurboTax Help
- Go to www.turbotaxshare.intuit.com and your download should automatically begin
- Start the .exe file and follow the onscreen instructions to for installation
- Start the software and follow onscreen prompts to initiate a remote screen sharing session
Help! I Can’t Get the Download to Work.
- Refresh the glance.intuit.com download page
- Try opening the download site on a non Chrome browse
- Double check that the Network Administrator or VPN hasn’t blocked downloads from the Glance website
I Still Can’t Get it Figured Out! Where Can I Get Further Support?
- Intuit Support: 1-800-446-8848
- Email Support: firstname.lastname@example.org
Intuit, Inc. is a U.S. based financial software company located in Mountain View California. The company sells accounting, tax and personal finance software to smalls businesses, tax preparers and individuals. The company’s flagship products are the well known TurboTax tax preparation software and Quickbooks accounting software. The company also offers the free personal finance app MINT which has helped them greatly increase their footprint with everyday consumers.
About Glance Networks
Glance Networks was founded in 2013 and is based in Wakefield, MA. They are a software company that provides technology that allows call centers to convert traditional customer service into a screen sharing and cobrowing experience which often leads to a much higher customer satisfaction rate among clients.