Here at TheVoIPHub.com we have provided a wide range of information about your Ooma VoIP phone service, whether you are looking for information on the Telo or business version of their service we’ve got you covered. If you need help with anything else or have a specific questions about Ooma that we haven’t covered yet please head over to our contact page and send us a message. We are always adding new information and would be happy to get your question answered or direct you to an answer. For issues you may need help with please see below as we may have already answered your questions.
Setup – Installation, Registration and Activation
Like most VoIP services setup of your Ooma service is quite simple. The brains behind the service is the Ooma Telo VoIP Adapter and it’s really easy to use. It’s essentially ‘plug and play’ with a few options depending on whether you want your setup to be wireless or wired to your route. We have mapped out exactly what you need to do if you have the home version of the service. The Office service uses the Ooma Office Base Station. Though have yet to write about the setup process for Ooma Office we do plan to shortly and we assure you the process is very simple
Faxing With Ooma
Unlike many other VoIP services Ooma actually officially supports faxing but setup can be tricky if you don’t know what your doing. The reason being is that VoIP faxing can be quite complex and there can be a myriad of options depending on whether you’re looking for a dedicated fax line or want to run your faxes through your phone line. We have written a detailed step-by-step faxing guide for Ooma Telo Faxing and Ooma Office Faxing. Ooma Office faxing is more complex than faxing with their home service. This is because they offer several options for faxing including Virtual faxing and Analog faxing. They also have introduced ‘SureFax’ which has greatly increased the reliability of Analog VoIP faxing.
Though logging in to your My Ooma Account sounds like it would be simple, you’d be surprised at the number of people that have difficulty with it. As a result we have created an Ooma login guide for Ooma Home and also Ooma Office Manager Login Guide for their business service, to help those in need. Navigation of your My Ooma Account however is more complicated and we are currently working on a review of their back end system to help those who may have questions regarding how to achieve certain settings/functions.
Ooma provides a number of different devices that add extra functionality to their services. One of the most important devices is the Ooma Linx. The Linx is an incredible device that allows both home and office users to add more lines wirelessly to either their Telo or Office Base Station.
Ooma offers a fully features voicemail system that is easy to setup from within your My Ooma account. Voicemail setup can be a bit tricky if you don’t know exactly what you are looking for but we have got you over with our Voicemail setup guide. Not only do we cover how to setup your voicemail but we also have tips on how to access your voicemail, update voicemail options and even how to disable your voicemail.
Ooma service comes at an incredibly simple and low cost but as with everything adding in all the extra features costs extra. You’ve got device costs, international plans to choose from, premium plans, business plans, government taxes and fees along with several other things to consider. We simplify the decision making process with our articles about the cost of Ooma Telo and the cost of Ooma Office.
Ooma Terms Of Service
The Ooma Terms of Service are nothing out of the ordinary with this VoIP service but it’s always a good idea to get yourself acquainted with the terms of the services you are using so that you don’t violate anything and get your service suspended. If you are located in Canada you should probably consider the Canadian terms, though they are almost exactly the same, save a few minor changes related to Canadian governmental regulations.
Ooma Basic vs. Premier
We get a lot of questions about the differences between the two options for Ooma Telo (Premier and Basic). In order to clear things up we have provided a simple article comparing the two. To put it as simple as possible Ooma Basic is there lowest service plan and is actually free, whereas Ooma Premier is their Premium service that includes a host of extra features and costs $9.99 per month. Most people can get by with the Basic service but Premier comes with a list of practical features that you many need depending on your particular situation.