Using the right VoIP service for your company can improve the way that you communicate with clients, while also making it more convenient for employees to stay in contact with each other. Many of these VoIP systems have a unified system which makes it easier for you to manage incoming and outgoing communications.
To learn more about what RingCentral and Mitel have to offer, you can check out our comparison post below. By the end, you’ll have a better idea about the customer support options, pricing plans, and main features that both of these VoIP services have to offer.
Our Comparison of Mitel vs RingCentral
RingCentral Overview
RingCentral provides businesses with a cloud based communications system that makes it more convenient to manage all of your communications. It’s compatible with various devices which ensures that employees are able to have an easy time using it to improve communications between different team members while also being able to have better contact with clients.
Mitel Overview
Mitel’s VoIP system comes with a variety of advanced and basic features that many companies can make use out of. Their communications solutions are unified and can be easily scaled, which makes them an ideal choice for businesses that are growing.
RingCentral Main Features
- Local & toll free numbers
- Voicemail
- Voicemail greetings
- Voicemail to email
- Internet fax
- Conferences
- Call reports
- Auto receptionist
- Extensions
- International numbers
Businesses have been liking how some of the integrations available when using RingCentral include Zendesk, Dropbox Business, Microsoft Outlook, Microsoft 365, and GSuite. These are some popular applications that you may already be using which can make the integration process run smoother as employees can implement the new VoIP features with programs that they’re familiar with.
Desktops, along with Android and Apple devices are compatible with RingCentral. As a result, you can be sure that your employees can use their devices to stay in contact with each other and clients, regardless of whether they’re in the office or out and about.
Mitel Main Features
- CRM integration
- Messenger
- Real time data available
- Queue system included
- Call recording
- Call transfer
- Contact history
- Communication management
- IVR/ Voice recognition
Apple devices and desktops can be used with Mitel which means that users with android devices may struggle a little more when it comes to using Mitel on their mobiles. Employees with Apple devices can download the app which is formatted for mobiles which can make it easier for them to stay in contact with clients and other team members.
The integrations available with Mitel are disappointing compared to RingCentral as there are only four available. These include Tigerpaw, AuguTech, WebRezPro, and InGenius. If your business does happen to use any of these applications, it can make the process of integrating Mitel smoother as it can fit in with the existing infrastructure that you have.
Calling Plans & Pricing
RingCentral
When it comes to RingCentral pricing they offer three plans that you can pay for monthly or annually and they’re available at the following prices:
- Essentials – $29.99 per month per user (Billed Monthly) or 19.99 per month per user (Billed annually)
- Standard – $34.99 per month per user (Billed Monthly) or $24.99 per month per user (Billed annually)
- Ultimate – $59.99 per month per user (Billed Monthly) or $49.99 per month per user (Billed annually)
Mitel Phone System
When compared to RingCentral, Mitel provides their users with prices for their VoIP system with quotes. Therefore, you can simply get in contact with Mitel to inform them of the kinds of VoIP features that you want to use, along with the number of users you want to have on the plan and they can give you a quote.
Customer Support
RingCentral
You can contact RingCentral by using their phone line and live chat support which are reliable options that businesses can use if they want to speak directly with someone from RingCentral. We also liked how they offer a knowledge center and video tutorials.
This is because employees can train themselves using the tutorials which can be a great way to make the integration process faster. The knowledge center is also great for helping your employees to search up smaller issues that they may be having.
Mitel
You can feel assured in being able to speak directly with an expert from Mitel due to how their customer support options include a live chat system and a phone line. This is ideal for times where you may be experiencing more issues with the VoIP system and need to get assistance from an expert. However, Mitel doesn’t offer any additional support options like RingCentral does, which can be a downside for some companies to consider.
Does RingCentral or Mitel Offer API?
RingCentral offers API, whereas, Mitel doesn’t.
Who Are RingCentral & Mitel’s Most Common Customers?
RingCentral and Mitel are commonly used by small and medium businesses, as well as large organizations.
Does RingCentral Or Mitel Offer a Free Trial Period?
RingCentral provides you with the option of using their services with a free trial period. Mitel, on the other hand, currently doesn’t offer a free trial. Using a free trial can be ideal for letting you test out the VoIP features before committing and paying for the service.
Related RingCentral Comparisons
RingCentral vs Vonage Business
RingCentral vs Google Voice Business
Related Mitel Comparisons
Mitel vs Google Voice for Business
Verdict of Mitel vs RingCentral
Now that you have a better idea about what features RingCentral and Mitel have to offer, you can be sure to pick the one that you think is best for improving your company’s communications. The customer support options, integrations, and number of compatible devices available with RingCentral makes them a more ideal choice for many companies.
We hope that the details throughout our post have helped to make your task of finding your company’s next VoIP service easier.
One advisor. Dozens of providers. Zero sales calls.
- ✓2,000+ businesses helped since 2008
- ✓One call — your advisor, not sales reps
- ✓Your info is never sold
Advertising Disclosure
Last updated: July 21, 2026
At The VoIP Hub, we believe you deserve to know exactly how we make money. In short: we may be paid when you choose a provider we work with, and that never changes the honest, independent nature of our recommendations.
How We Make Money
The VoIP Hub is an independent advisory and information service. We do not sell phone service ourselves, and we do not charge you to use our site or speak with an advisor. We are compensated in these ways:
1. Referral and advisor compensation. When you request a quote and choose to move forward with a provider through one of our independent advisors, we may receive a referral fee, commission, or ongoing residual payment from that provider or through the agency partners we work with. This is how our advisory service stays free to you.
2. Affiliate arrangements. From time to time, some of the links, buttons, or provider listings on our site may be affiliate links. If you click one and sign up for a service, we may receive a commission from that provider, at no additional cost to you.
3. Display advertising. Some pages — including certain residential phone service articles — display third-party ads served through Google AdSense and other networks. We earn revenue when these ads are shown or clicked. These ads are selected by the ad network, not by us, and their presence is not an endorsement. Ad networks may use cookies to serve ads based on your prior visits; you can manage ad personalization at adssettings.google.com.
4. Amazon Associates. The VoIP Hub is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As an Amazon Associate, we earn from qualifying purchases. When you click an Amazon link on our site and make a purchase, we may receive a commission at no additional cost to you.
How This Affects What You See
Because we have these relationships, compensation may influence which providers we feature, the order in which they appear, and how prominently they are displayed. Not every provider pays us, and not every provider is listed. What compensation does not do is change the honest information we provide or override our advisors' job, which is to recommend the option that genuinely fits your needs and budget.
Currently, the "Request Quote" buttons and provider listings on our site connect you with our independent advisor rather than sending you to a paid affiliate link. If that changes for any listing, this disclosure already covers it.
Ratings and Reviews
Ratings and reviews on our site include both our own editorial assessments and reviews submitted by site visitors. User-submitted ratings reflect the opinions of those individuals, not The VoIP Hub. We do not allow providers to pay for a higher rating.
FTC Disclosure
This disclosure is provided in accordance with the Federal Trade Commission's guidelines on endorsements and testimonials (16 CFR Part 255) and its guidance on affiliate and material-connection disclosures.
Terms of Service
Last updated: July 21, 2026
By accessing or using thevoiphub.com (the "Site"), operated by The VoIP Hub, you agree to these Terms. If you do not agree, please do not use the Site.
What We Do
The VoIP Hub is an independent advisory and information service for business and residential VoIP phone services. We publish reviews, comparisons, and guides; display ratings including visitor-submitted reviews; connect you with an independent advisor when you request a quote; and participate in affiliate and referral arrangements. We are not a VoIP provider and do not sell phone service directly.
Not Professional Advice
Content on the Site is for general informational purposes only and does not constitute legal, financial, or technical advice. You are responsible for evaluating any provider and for your own purchasing decisions. Your use of any third-party provider is governed by that provider's own terms.
Quote Requests and Advisor Contact
If you submit a quote request, you consent to be contacted by The VoIP Hub and/or an independent advisor by phone, text, or email using the details you provide, including through automated technology. Consent is not a condition of any purchase. You may opt out at any time as described in our Privacy Policy.
User-Submitted Content
By submitting ratings, reviews, or other content, you represent it is truthful and based on your genuine experience, and you grant The VoIP Hub a non-exclusive, royalty-free, worldwide license to use, display, and distribute it in connection with our business. We may review, edit, or remove any content at our discretion.
Acceptable Use
You agree not to use the Site unlawfully; submit false or fraudulent information; attempt unauthorized access; scrape or harvest data by automated means without permission; or reproduce substantial portions of our content without written permission. Third-party trademarks and provider names are the property of their respective owners and are used for identification and comparison only.
Disclaimer and Limitation of Liability
The Site and all content are provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, The VoIP Hub and its owners, members, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or data, arising from your use of the Site or reliance on any content.
Indemnification
You agree to indemnify and hold harmless The VoIP Hub and its owners, members, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Site, your submitted content, or your violation of these Terms.
Governing Law and Disputes
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. Before filing any claim, you agree to first contact us and attempt to resolve the dispute informally in good faith; if unresolved within sixty (60) days, either party may pursue formal resolution. Any dispute not resolved informally shall be brought exclusively in the state or federal courts located in Arizona, and you consent to their jurisdiction. To the fullest extent permitted by law, disputes will be brought in your individual capacity and not as part of any class or representative proceeding. Any claim must be filed within one (1) year after it arose or be permanently barred, to the extent permitted by law.
Changes and Contact
We may update these Terms from time to time; changes are effective when posted, with the "Last updated" date revised accordingly. Your continued use of the Site after changes are posted constitutes acceptance. Questions? Reach us through our contact form.
About The VoIP Hub
Since 2008, we've helped businesses small and large find the right phone service. Along the way, we watched the "free quote" industry turn into something we didn't want to be part of — submit one form, and suddenly 6 salespeople are calling because your info got sold to every provider at once.
So we built the opposite: one independent advisor who works for you, not a list of providers who paid to reach you. Your request goes to a single advisor who compares dozens of providers, brings you the options that actually fit, and lets you decide. One point of contact. No pressure. No wall of sales calls.
- Independent — we compare the market, not a favored few.
- Advisor-led — a real person helps you choose; you're never just a lead to be sold.
- Your info stays yours — it goes to your advisor, not to a list of providers.
Privacy Policy
Last updated: July 21, 2026
The VoIP Hub ("we," "us," or "our") respects your privacy. This policy explains what information we collect through thevoiphub.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to these practices.
The short version: when you request a quote, your information goes to your independent advisor — not to a list of providers, and we do not sell it.
Information We Collect
Information you give us. When you submit a quote request or contact form, we collect the information you provide — typically your name, email, phone number, ZIP code, and details about your phone system needs. When you submit a rating or review, we collect the content you post.
Information collected automatically. Like most websites, we and our service providers automatically collect technical information when you visit, such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How We Use Your Information
We use it to connect you with an independent advisor and prepare your requested quote; respond to your questions; publish reviews or ratings you submit; operate, analyze, and improve the Site; serve and measure advertising; and comply with legal obligations.
How Your Quote Information Is Shared
When you submit a quote request, your contact information is provided to an independent advisor who works with you directly. It is not sold to multiple providers, and we do not operate as a lead-selling service that distributes your details to a list of companies.
If, during the advisory process, you choose to move forward with a specific provider, your advisor may share the information necessary to set up service with that provider you selected. That is a step you direct, not something that happens automatically.
When You Contact an Advisor
By submitting a quote request, you consent to be contacted by The VoIP Hub and/or your independent advisor by phone, text, or email, using the details you provide, including through automated technology. Consent is not a condition of any purchase, and you may opt out at any time by replying STOP to texts, using the unsubscribe link in emails, or contacting us.
Cookies and Advertising
We use cookies and similar technologies to operate the Site, remember preferences, understand usage, and serve advertising.
Third-party advertising. We display ads served by Google AdSense and other ad networks on some pages. These vendors, including Google, use cookies to serve ads based on your prior visits to our Site and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the Internet.
You can opt out of personalized Google advertising at adssettings.google.com, opt out of many third-party vendors at www.aboutads.info/choices, or control cookies through your browser settings.
Amazon Associates. As a participant in the Amazon Services LLC Associates Program, our Site may include affiliate links to Amazon, which may use cookies to track referrals and purchases made through those links.
Analytics. We use analytics services such as Google Analytics to understand how visitors use the Site, which collect information including cookies and your IP address.
Do Not Sell My Personal Information
We do not sell your personal information for money. Some privacy laws define "sale" or "sharing" broadly to include certain advertising-cookie practices; to that extent, you can use the opt-out choices described above. If you reside in a state granting specific privacy rights (such as California, Colorado, or Virginia), you may have the right to access, correct, or delete your personal information, or opt out of targeted advertising — contact us to exercise these rights.
Data Retention and Security
We retain personal information as long as necessary to fulfill the purposes described here, comply with legal obligations, and resolve disputes. We use reasonable administrative and technical measures to protect your information, but no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes and Contact
We may update this Privacy Policy from time to time; changes are effective when posted, with the "Last updated" date revised accordingly. Questions about this policy or your information? Reach us through our contact form.