If you’re look for a new business phone service provider you’ll want to potentially consider Line2 and Grasshopper, you may want to read through our post below that compares the two VoIP companies. By the end, you’ll have a better idea about the kind of features, pricing plans, and customer support options that are available.
Our Comparison of Line2 vs Grasshopper
Grasshopper provides businesses with a VoIP service that enables employees to have an easier time when it comes to communicating with colleagues. Their VoIP features encourage collaboration and help teams to work together, even if they’re working from different locations. Their VoIP features also allow employees to improve customer service to provide customers with a better experience.
Line2’s VoIP software helps companies manage all of their communications in one system. This ensures that companies can keep track of all incoming and outgoing communications. Employees can also work more effectively with each other by using the VoIP features that are available due to how it lets them stay in contact with each other easily.
Grasshopper Main Features
- Call control
- Call hold
- Call reporting
- Toll-free number
- Customized greetings
- Call blocking
- Voicemail transcription
- Phone extensions
Grasshopper also has a range of integrations available that include Firepoint, Zapier, Bitium, Junversion+, LiveChat, and IrisVR. Companies that are already using these applications may find that the process of integrating Grasshopper goes smoothly. Employees who are already used to using these applications can find it easier to learn the new features with programs they’re familiar with.
Furthermore, Grasshopper’s VoIP software can be used on Apple and Android mobile devices, as well as desktops. This means that employees who have different devices can all stay in contact with each other through the same system. Employees can also be sure to respond to customers promptly as they’re able to have the Grasshopper software on their mobile devices and desktops.
Line2 Main Features
- Call routing
- Caller ID
- Fax management
- Call transfer
- Call monitoring
- Call recording
Line2 only has one integration available which may be disappointing for some companies. Blissfully is the app that’s compatible with Line2. If your business uses Blissfully, you may find that employees can learn the new VoIP system more easily as it integrates with a program that they already know.
In addition to this, Line2 can be used with Apple and Android mobile devices. It also works on desktops which ensure teams can easily keep in touch with each other, regardless of whether they’re in the office, working from home, or traveling. Moreover, employees can provide customers with a more reliable form of communication due to how they can be contacted on a wide range of devices.
Calling Plans & Pricing
Grasshopper offers three pricing plans that include the following:
- Solo – $24 per month per user
- Partner – $49 per month per user
- Small Business – $89 per month per user
You can choose between three pricing plans when using Line2 which are available at the following prices:
- Standard – $9.95 per user per month when billed monthly or $8.30 per user per month when billed annually
- Pro – $14.95 per user per month when billed monthly or $12.45 per user per month when billed annually
- Elite – $19.95 per user per month when billed monthly or $16.63 per user per month when billed annually
Grasshopper provides a great range of customer support options. You can contact them through their phone line, email address, online live chat feature, or use their ticketing system.
Being able to contact a representative from Grasshopper directly can provide businesses with peace of mind. If the system goes down or you’re experiencing other issues, it can be good to know that you have a reliable range of customer support choices to receive the necessary help that you need. This is especially the case for businesses that have transitioned from traditional phone lines to a VoIP system.
In comparison to Grasshopper, Line2 doesn’t provide as many options in their customer support department. However, you’re still able to contact them directly via their phone line and online live chat system. As a result, you can speak to someone directly from Line2 who can help you with any problems or questions that you may have.
Does Line2 & Grasshopper Offer A Free Trial Period?
Grasshopper offers a free trial period, whereas Line2 doesn’t. Having a free trial period can be useful for allowing you to try out a VoIP service to see if all of the features work well for what your company needs.
What Types of Companies Use Grasshopper & Line2?
The VoIP features available from Grasshopper cater towards freelancers, as well as small and medium businesses. Line2, on the other hand, is commonly used by small companies.
What Languages Are Supported By Grasshopper & Line2?
Both Grasshopper and Line2 only support English.
Related Grasshopper Comparisons
Related Line2 Comparisons
Verdict of Grasshopper Vs Line2
Line2’s VoIP features and pricing plans are tailored towards small companies. Grasshopper is also used by small companies, along with medium companies and freelancers. Therefore, companies that are looking to expand their operations may prefer Grasshopper to Line2. There are also more useful integrations available with Grasshopper which could be a big factor for companies to consider.
Now that you’ve had the opportunity to learn more about the main features, pricing plans, and customer support options that Grasshopper and Line2 have to offer, you can feel more assured about choosing the one that you think is best for your company.