Table of Contents
- 1 Our Comparison of 8×8 vs Line2
- 1.1 Line2 Overview
- 1.2 8×8 Overview
- 1.3 Line2 Main Features
- 1.4 8×8 Main Features
- 1.5 Calling Plans & Pricing
- 1.6 Customer Support
- 1.7 What Languages Are Supported By Line2 & 8×8?
- 1.8 What Kinds of Companies Use Line2 & 8×8?
- 1.9 Is There a Free Trial Available When Using Line2 or 8×8?
- 1.10 Related Line2 Comparisons
- 1.11 Related 8×8 Comparisons
- 2 Verdict of Line2 vs 8×8
If you’re considering Line2 or 8×8 as your next VoIP service provider, you may want to check out our comparison post first. We’ve included details surrounding the main features, pricing plans, and customer support options that are available.
By the end, you’ll be left with a better idea about which one of these VoIP services is right for your business. Picking a VoIP service that integrates well with your company can greatly improve the way your employees communicate with each other and ensure that they can provide customers with a reliable experience.
Our Comparison of 8×8 vs Line2
Line2 provides businesses with a variety of services that they can use to improve communications internally among teams, as well as with your customers. Their system is also cloud-based which means you don’t need to install any physical hardware. You can also easily keep track of all your communications as they’re available in one place. Line2 is a great alternative 8×8.
8×8’s VoIP services help companies to manage all of their communications due to how their system is unified. This means that you can have an easy time accessing communications at any time. Your employees can all stay in touch with each other through the same software and they can also provide customers with a more reliable experience with the available VoIP features.
Line2 Main Features
- Caller ID
- Fax management
- Call transfer
- Call monitoring
- Call routing
Line2 is compatible with Apple and Android mobile devices and desktops. As a result, your employees can be sure to stay in touch with each other through the different devices that they may be using. This encourages better collaboration between teams and also means that your customer service department can provide customers with a reliable and professional experience.
The integrations available with Line2 are a downside for many companies. Their system can only be integrated with the Blissfully application which means you may find that the integration process doesn’t fit well with the existing infrastructure of your company. However, if you have a small business that doesn’t use a lot of applications, this downside may not be so noticeable.
8×8 Main Features
- Caller ID
- Call waiting
- Call forwarding
- Voicemail to email
- Extension dialing
- Number porting
8×8 can be used with desktops, as well as Android and Apple devices. This is fantastic for enabling your employees to easily stay in touch with each other no matter where they are. Businesses have found that this boosts productivity as team members can stay in touch and attend important meetings consistently. It also allows employees to have better communication with customers to provide them with a higher level of support.
There are also more integrations available when using 8×8 that include Salesforce Sales Cloud, Microsoft Outlook, NetSuite, Zendesk, and Bullhorn. These are common applications that many companies use and 8×8 could be integrated more smoothly into your business due to its compatibility.
Calling Plans & Pricing
There are three plans available when using Line2 that are available for the following prices:
- Standard – $9.95 per user per month when billed monthly or $8.30 per user per month when billed annually.
- Pro – $14.95 per user per month when billed monthly or $12.45 per user per month when billed annually.
- Elite – $19.95 per user per month when billed monthly or $16.63 per user per month when billed annually.
8×8 has three pricing plans that include the following:
- Virtual Office X2 – $25 per month per user
- Virtual Office X5 – $35 per month per user
- Virtual Office X8 – $55 per month per user
You can contact Line2 through their phone line and online chat system. These are reliable forms of communication that you can use to speak directly with an expert from the company. This can put your mind at ease as you know that support is available if you experience any major issues.
Businesses that are making the switch from traditional phone lines to VoIP services may find that having a reliable form of customer support can help them speed up the integration process as they can help you at any time.
8×8 offers an online live chat system, phone line, knowledge base, and video tutorials. Therefore, you can speak directly with someone from the company when it comes to urgent issues.
The video tutorials and knowledge center are superb additional resources that allow your employees to become more confident with using the new VoIP features. This can help to make the integration process go quicker as employees feel more confident utilizing all of the new features.
What Languages Are Supported By Line2 & 8×8?
Line2 supports English and 8×8 supports English, French, and Japanese.
What Kinds of Companies Use Line2 & 8×8?
Line2 is commonly used by small companies whereas 8×8 has clients that include small, medium, and large companies.
Is There a Free Trial Available When Using Line2 or 8×8?
Both Line2 and 8×8 don’t currently offer a free trial period.
Verdict of Line2 vs 8×8
So, that concludes our post about what Line2 and Nextiva have to offer. Both services offer a good range of VoIP services, however, there are more integrations available when using 8×8. Businesses of all sizes can utilize 8×8’s features well, whereas Line2’s system is targeted more towards small companies.
We hope that the information found throughout our post has provided you with some insight into what both of these VoIP services have to offer so that you can pick the one that’s best for your business.