Are you interested in using Line2 or Phone.com as your new VoIP service provider? If so, you may be interested to check out our comparison post below. We’ve included details about the customer support options, pricing plans, and features that both of these VoIP services have to offer.
Using a VoIP service that suits your company’s needs can improve the way your employees communicate with each other and with customers. After checking out this post, you’ll be left with a clearer understanding of whether Phone.com or Line2 is the best VoIP service for your business.
Our Comparison of Phone.com vs Line2
Line2 Overview
Line2 has a variety of VoIP services that your business may find useful for improving communications. Employees can work productively on projects and attend important meetings, regardless of whether they’re working remotely or from the office. Customers are also able to have a more professional experience when contacting your company as a result of the available VoIP features.
Phone.com Overview
Phone.com helps companies improve the way that their employees communicate with customers and with colleagues. Their system is cloud-based which means you don’t need to install any hardware. Your employees can use the VoIP features on their devices to work together on projects and provide customers with a reliable form of support.
Line2 Main Features
- Conferences
- Voicemail
- Messenger
- Fax management
- Caller ID
- Call routing
- Call monitoring
- Call transfer
Some companies have been let down when it comes to the integrations that are available with Line2. Blissfully is the only compatible application which could make the integrations very limited for your business. Having said that, if you don’t require a VoIP service with lots of integrations, you may not notice this as an issue.
We liked how Line2 can be used with desktops as well as Android and Apple devices. This allows employees who are traveling or working from different locations to easily stay in contact with colleagues who are in the office or working from desktops. This can be a great benefit for improving the way that your employees communicate and work with each other. Since they can use Line2’s VoIP software on different devices, they’re able to access customer information and provide them with better support.
Phone.com Main Features
- Voicemail
- Call screening
- Caller ID
- Call transfers
- Call forwarding
- Unlimited extensions
- Conferences
- Toll-free numbers
- Auto receptionist
Some of Phone.com’s integrations include AllProWebTools, JobDiva, APIANT, and PieSync. If these are the types of applications that your company uses, you may find that your employees can feel more assured about using the new VoIP system as it integrates well with the existing infrastructure that they’re used to. Having said that, these integrations aren’t among the most popular ones which could make integration a little less smooth for some businesses.
Phone.com allows you to use their software on desktops, along with Apple and Android mobile devices. This means that your employees can always have easy access to the system, whether they’re in the office on a desktop or traveling and using their mobile device.
Calling Plans & Pricing
Line2
You can choose between three pricing plans when using Line2 that include the following:
- Standard – $9.95 per month per user (billed monthly) or $8.30 per month per user (billed annually)
- Pro – $14.95 per month per user (billed monthly) or $12.45 per month per user (billed annually)
- Elite – $19.95 per month per user (billed monthly) or $16.63 per month per user (billed annually)
Phone.com
- $9.99 per month per user (access to all features apart from unlimited extensions).
- $19.99 per month per user (access to all features including unlimited extensions).
Customer Support
Line2
Line2 provides customers with an online live chat feature and a phone line. This allows you to easily get in contact with a representative from the company to receive support with any questions or issues that you may have.
This can help you to feel at ease, especially if you’re looking to make the switch from traditional phone lines to a VoIP system. Having a reliable form of customer support through a phone line and online chat system means that you can always speak with an expert for help.
Phone.com
Phone.com’s customer support options include a phone line, email address, and online live chat feature. As a result, you’re able to easily get in contact with an expert from the company to receive help with urgent or complex issues.
They also have a knowledge center and forum. These are excellent resources that your employees can use to teach themselves how to use the new VoIP features effectively to improve how they work with colleagues and how they interact with customers.
How Many Users Are Line2 & Phone.com Best For?
Line2 is ideal for businesses with 1 to 50 users. Phone.com’s VoIP system is best for companies with 1 to 200 users.
Do Line2 & Phone.com Offer Free Trial Periods?
Line2 doesn’t offer a free trial, but Phone.com does. This is something worth considering as it allows you to try out the VoIP features to see if it integrates well into your business.
How Do You Pay For Line2 & Phone.com?
Both of these VoIP services can be paid for through a monthly subscription.
Related Line2 Comparisons
Related Phone.com Comparisons
Verdict of Line2 vs Phone.com
Line2 and Phone.com are both VoIP providers that are typically used by small businesses. They both offer a great range of features and customer support options. However, you may find that the integrations available from Phone.com are more useful compared to Line2.
Hopefully, this information in our comparison post has provided you with a better idea about what you can expect from Line2 and Phone.com so that you can choose the one that’s right for your company.