If you’re looking to improve your company’s communications, you may want to carefully consider the type of VoIP service that you use. The right VoIP service will allow your employees to easily communicate with each other and provide customers with a reliable form of support.
This post includes details about Line2 and Jive such as their main features, pricing plans, and customer support options. After checking out the comparisons you’ll be left with a better idea about whether Line2 or Jive is best phone service for your company.
Our Comparison of Jive vs Line2
Line2 Overview
Line2 comes with a great range of VoIP services that help companies improve their communications, both internally and with customers. As a result, teams can collaborate more easily on projects and they can also have better communication with customers through the unified system.
Jive Overview
Jive’s business phone service is unified and enables you to manage all of your communications easily. This allows companies to access customer information quickly to provide them with a more helpful experience. Employees can also stay in touch with each other through the same system for easier collaborations.
Line2 Main Features
- Caller ID
- Conferences
- Call transfer
- Call monitoring
- Call routing
- Messenger
- Voicemail
- Fax management
Line2’s main integration includes Blissfully. Companies that use this application may find it to be a useful integration that can help employees implement the VoIP features with the existing infrastructure. However, some companies will be let down by this integration. If you were hoping for several integration options, Line2 may not be the best choice for your company.
Line2 is compatible with Android and Apple devices, as well as desktops. This means that teams can stay in communication with customers and each other no matter where they are and the type of device that they’re using. This can improve your company’s productivity by enabling employees to work on large projects by attending meetings and having access to instant messaging.
Jive Main Features
- Voice recognition
- Inbound reports
- Queue management
- Fax to email
- Call monitoring
- Analytics
- Call routing
- Call recording
- Contact management
- Call monitoring
- Auto-attendant
Jive has more integration options compared to Line2 as their system is compatible with Outlook, Google Drive, Gmail, Wrike, Workfront, Evernote, and Bitium. If these are the kinds of applications that your company uses, your employees may feel more assured using a new VoIP system that integrates with applications they’re already familiar with using.
We also liked how Jive can be used with Apple and Android mobile devices and desktops. This ensures that teams can stay in communication with each other for easier collaborations, regardless of whether they’re in the office or working remotely. They can also use different devices to provide customers with a more professional and reliable experience.
Calling Plans & Pricing
Line2
Line2 offers three plans that are available for the following prices:
- Standard – $9.95 per month per user when billed monthly or $8.30 per month per user when billed annually.
- Pro – $14.95 per month per user when billed monthly or $12.45 per month per user when billed annually.
- Elite – $19.95 per month per user when billed monthly or $16.63 per month per user when billed annually.
Jive
Jive’s VoIP plans vary depending on the types of VoIP features and the number of users that you’d like to include. You can use their system from $19.95 to $26.95 per month per user as long as there are under 100 users. However, if you wanted to have over 100 people on the system, you’d have to contact Jive for them to provide you with a tailored quote.
Customer Support
Line2
Line2’s customer support options include a phone line and an online live chat system. As a result, you’re able to easily speak with someone directly from the company to receive help. This can be reassuring for companies that have made the switch from traditional phone lines to a new VoIP system.
If anything goes wrong or you’re having problems using certain features, you have the option to receive direct help from an expert.
Jive
Jive provides users with a phone line, email address, ticketing system, and training. Therefore, you can easily speak with a representative from the company to receive help during urgent issues.
The additional training is a great resource that your employees can make great use out of. It allows them to teach themselves how to use the new VoIP features if they were feeling unsure about them. This can be a superb way to make the integration process smoother and help your employees feel more confident about using Jive’s software.
Can You Use Line2 Or Jive With A Free Trial Period?
Line2 and Jive don’t currently offer a free trial period.
What Types of Companies Use Line2 & Jive?
Line2 is primarily used by small businesses whereas Jive has clients that include companies of all sizes.
What Languages Are Supported By Line2 & Jive?
Line2 and Jive currently support the English language on their systems.
Verdict of Line2 vs Jive
After reading through our comparison post, we hope that you feel more assured about whether Line2 or Jive is the best service for your business. Line2 is ideal for small companies due to their pricing plans and VoIP features. If your business is looking to expand operations, using Jive may be a better option as their system is more scalable.
Hopefully, the details found above have provided you with more insights into what Jive and Line2 have to offer so that you can choose the ones that you think would improve your company’s communications the best.