Line2 and Cisco are popular VoIP choices among businesses for different reasons. If you were interested in using one of these two services, you may want to check out our post below. It includes more details about the main features, pricing plans, and customer support options that both VoIP companies have to offer.

This can leave you with a better idea about whether Line2 or Cisco is the right VoIP service for improving your company’s communications

Our Comparison of Cisco vs Line2 

Line2 Overview

Line2 has a good range of VoIP features that businesses can use to improve the way that their employees communicate with each other and with customers. Their system is unified which means that you can easily access anything related to your communications at any time which helps companies manage large volumes of incoming and outgoing calls. 

Cisco Overview

Cisco helps businesses manage communications more efficiently by providing a unified cloud-based system. This ensures that businesses can easily keep track of communications to be more efficient. Employees can all use the same system to keep in touch with each other and to communicate with customers more reliably. 

Line2 Main Features

  • Fax management
  • Call monitoring
  • Call transfer
  • Call routing
  • Messenger
  • Voicemail

Line2’s primary integration is Blissfully which may be a notable downside for some companies. If you were looking for a VoIP service that has a good variety of integrations, you may be disappointed with what Line2 has to offer. Having said that, companies that aren’t looking for lots of integration options may find that this isn’t such a big negative.

Line2’s software is compatible with Android and Apple mobile devices and desktops. Therefore, employees can have an easy time using different devices and staying in communication with each other. This allows them to provide customers with a better experience while also helping them to work more productively on projects no matter where they’re located. 


Cisco Main Features 

  • File transfers
  • Remote control
  • Messenger
  • Automatic notifications
  • Active Directory integration
  • Video recording 
  • Conferences

Cisco offers more integrations compared to Line2 and they include eTrigue, Dropbox Business, Astea Alliance, and eFront. If these are the kinds of applications that your business uses, your employees may have an easier time learning how to use the new VoIP features as they can be implemented with your existing apps.  

In addition to this, Cisco’s software can be used with Android and Apple mobile devices, along with desktops and even Linux operating systems. This is excellent for allowing employees who are using a range of different devices to stay in contact with each other and customers. 

Calling Plans & Pricing


You can use Line2’s VoIP services for the following prices:

  • Standard – $9.95 per user per month when billed monthly or $8.30 per user per month when billed annually. 
  • Pro – $14.95 per user per month when billed monthly or $12.45 per user per month when billed annually. 
  • Elite – $19.95 per user per month when billed monthly or $16.63 per user per month when billed annually. 


To receive prices for Cisco’s VoIP services, you can contact them directly. They’ll ask you about the number of users and the kinds of VoIP features that you’d like to use before providing you with a quote. 


Customer Support 


A phone line and an online live chat feature are available with Line2. These are reliable forms of contact that you can use to speak with a representative from the company. This is good to know during urgent problems or times when you have questions that you would like to have answered by an expert. 


Cisco provides its users with a phone line, an online live chat feature, email address, and training. Therefore, companies can easily speak with an expert from Cisco to receive help when it comes to serious problems or queries.

The training is an excellent additional resource that your employees may appreciate. It provides them with content that they can use to learn how to use the new VoIP software. As a result, they’re likely to feel more confident with utilizing the features to improve communications within your business. 

Can You Use Line2 Or Cisco With A Free Trial Period?

Cisco offers a free trial period and Line2 currently doesn’t. Being able to use a free trial period can provide your business with some time to see if the VoIP service is a good match for your requirements before you commit to a subscription or contract.

What Types of Companies Use Line2 & Cisco?

Line2 is used by small companies whereas Cisco’s clients include companies of all sizes.

How Can You Pay For Line2 & Cisco’s VoIP services?

Both Line2 and Cisco have a subscription service that can be paid for monthly or annually. 

Verdict of Line2 vs Cisco

Cisco and Line2 are both great VoIP services that many companies have been using to improve their communications. However, Line2 is a VoIP service that’s primarily used by small companies. Cisco, on the other hand, is used by businesses of all sizes.

Therefore, if you have plans to expand your company, you may want to consider using Cisco instead of Line2. They have more integrations available which is a factor to consider for companies that currently use several integrations in their daily operations. 

After reading through our comparison post, we hope that you have a better idea about whether Line2 or Cisco is the right option for enhancing your company’s communications. 

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