If you’ve been thinking about using Dialpad or Line2 as your next VoIP service provider, you’ll want to check out our post that compares the two services. Below you can discover more about the pricing plans, customer support, and range of features that both of these top rated and highly respected business phone services can provide you with. By the end, you’ll be feeling more assured about the one that you think is right for improving your company’s communications.

Our Comparison of Line2 vs Dialpad 

Dialpad Overview 

Dialpad’s VoIP services help businesses improve the way that they communicate, both internally among employees, as well as with employees and customers. Their system is centralized which allows companies to have an easier time managing all of their incoming and outgoing communications. Not to mention, businesses that are looking to grow would be able to benefit from the scalable VoIP features available when using Dialpad.

Line2 Overview

Line2 helps companies unify all of their communications so that everything is in one place and easier to keep track of. As a result, companies have been able to manage incoming calls from customers, while also enabling employees to contact each other more conveniently through a centralized system. Employees are also able to work better together by being able to attend important meetings and receive messages all through the same unified software.

Dialpad Main Features

  • Video calls
  • Call monitoring
  • Three way calls
  • Voice recognition
  • Call recording
  • Messenger
  • Fax
  • Data integration
  • Contact management.

There are some popular applications that are compatible with Dialpad and they include Microsoft Office 365, Google GSuite, and Salesforce. Companies that have these applications as part of their existing infrastructure may find that integration Dialpad into their daily basis can be a much smoother process. This is because your employees may feel more comfortable implementing the new VoIP system with applications that they’re confident with using already.

In addition to this, we liked how a range of devices can be used with Dialpad. This includes Mac and Windows desktops, along with Apple and Android devices. Therefore, employees can be sure to use their own devices to communicate with each other and clients through the same system. This can be excellent for helping your employees to collaborate better with each other and to provide your customers with better support.

Line2 Main Features 

  • Call transfer
  • Caller ID
  • Call recording
  • Call monitoring
  • Conferences
  • Call routing
  • Fax management
  • Voicemail
  • Messenger

Blissfully is the only application that Line2 can be integrated with. This may be a disappointing factor for companies that were looking for a VoIP service that can be easily integrated with a range of applications. Although, businesses that make use of the Blissfully application may find it to be a useful feature.


Apple and Android devices, as well as Mac and Windows desktops can be used with Line2’s VoIP software. This makes it nice and easy for employees to download the software on their devices to stay in touch with each other and manage customer calls more conveniently through a unified system. Employees can also be more productive by being able to speak with each other at any time by using the various VoIP features throughout the day.

Calling Plans & Pricing 


You can choose between three plans when it comes to using Dialpad that are available for the following prices:

  • Standard –  $20 per month per user when billed monthly or $15 per month per user when billed annually
  • Pro – $25 per month per user – Billed Annually
  • Enterprise – $35 per month per user – Billed Annually


Line2 also has three pricing plans that include the following:

  • Standard – $9.95 per month per user when billed monthly or $8.30 per month per user when billed annually
  • Pro – $14.95 per month per user when billed monthly or $12.45 per month per user when billed annually
  • Elite – $19.95 per month per user when billed monthly or 16.63 per month per user when billed annually

Customer Support


Dialpad offers their users an excellent variety of customer support options that include a live chat feature, phone number, email address, and training. Businesses can have peace of mind in knowing that they can speak with an expert from Dialpad to receive the best possible help and advice when you need it.

Your employees can use the training to help themselves feel more comfortable with how to use the new VoIP features. This can be an effective way to help them

Users have been liking how Dialpad’s customer support options include training, live support, a phone number, and an email address. This provides companies with the option to contact Dialpad directly to get the right assistance. Your employees can also use the training to help themselves become more confident with using Dialpad’s VoIP software.



Line2 doesn’t offer as many support options compared to Dialpad, but you can still easily get directly in touch with them through their online chat feature and phone number. These are reliable options that you can use to speak with an expert from Line2 when it comes to questions or problems that you may be experiencing with the VoIP system.

What Kinds Of Companies Use Dialpad & Line2?

Small, medium, and large companies use Dialpad. Line2, however, is most commonly used by small businesses.

Are There Any Free Trials Available When Using Line2 & Dialpad?

Dialpad offers a free trial period and Line2 currently doesn’t.

What Languages Do Dialpad & Line2 Support?

Dialpad supports English and Japanese and Line2 only supports English.

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Related Line2 Comparisons

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Verdict of Line2 vs Dialpad 

Small, medium, and large businesses, or any companies looking to expand may prefer the pricing plans and features that Dialpad has to offer. There are also more integrations and customer support options that large and growing companies would be able to make good use out of. The pricing plans, features, and fewer integrations included with Line2 makes them a better choice for smaller companies to consider.

Hopefully, the information provided in this comparison post has helped you to make the best decision about whether Dialpad or Line2 is the best VoIP service for improving your company’s communications.

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